How Does the Wayback Burgers Franchise Work?

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Operating model

A Wayback Burgers franchise is a made-to-order restaurant operated by the franchisee’s trained management and employees. The unit sells an approved menu through counter, pickup, online, catering, loyalty, and authorized delivery channels, while Wayback Franchising LLC controls menu standards, suppliers, technology, marketing, reporting, and quality oversight.

Data basis: Wayback Burgers is the brand; Wayback Franchising LLC is the legal franchisor; HubSpoke Brands LLC is its parent and affiliate; Viddl’s LLC operates the Test Kitchen. Wayback Franchising LLC issued the reviewed U.S. Franchise Disclosure Document on February 12, 2026. It covers traditional restaurants and Walmart Sublease restaurants; a Development Agreement governs multiple traditional units but is not a separate format. The analysis uses Items 1, 6, 8, 11, 12, 15, 16, 19, and 20, attached agreements, and the Operations Manual table of contents. Item 20 reports through December 31, 2025. The U.S. franchise website and official pages were checked August 1, 2026.

Operating facts at a glance

These figures cover format, supervision, sourcing, and footprint.

2 Site paths Traditional restaurant or Walmart Sublease.
184 Systemwide outlets At year-end 2025.
183 + 1 Ownership mix Franchised plus affiliate-operated company outlet.
Full time Management duty Owner or approved designated manager.
90–95% Controlled sourcing Estimated share of annual operating expenses.

Source: Wayback Burgers FDD (2026), Items 8, 15, and 20, pp. 16–19, 35, and 48–55.

Offering and demand

What does a Wayback Burgers franchisee sell, and who buys it?

The franchisee sells the approved Wayback Burgers menu to individual guests and group-order customers through the restaurant, brand-controlled digital channels, catering, and an authorized Delivery Service.

The 2026 FDD identifies hamburgers, hand-dipped milkshakes, chicken sandwiches, hot dogs, cheese dogs, salads, merchandise, sides, and drinks; beer and wine may be allowed, while other alcoholic beverages are restricted. The official menu shows plant-based options, kids’ items, desserts, and limited-time offers. Item 16 requires authorized items to use the standard menu format and be sold at retail, not wholesale or resale.

Restaurant traffic

Dine-in, take-out, and call-in orders run through the required POS. Location pages provide store hours, online ordering, and catering.

Digital and loyalty

Wayback Rewards supports app, website, in-restaurant, and select-kiosk participation. Unapproved websites and digital sales channels are prohibited.

Groups and off-premises

The catering program covers office, party, and group orders through pickup or location-dependent delivery, subject to written approval and standards.

Customer-to-reporting flow

How does an order move through the restaurant?

The cycle is demand capture, approved order intake, made-to-order preparation, controlled handoff, payment, loyalty processing, reporting, and inspection. The franchisee performs unit work; Wayback Franchising LLC defines menu, systems, suppliers, records, and standards.

Verified operating workflow

Based on the FDD, Franchise Agreement Sections 7, 11, and 12, and official consumer channels.

Stage 1 Generate and route demand
ActorWayback Franchising LLC and franchisee.
ActionRun brand, local, approved social, loyalty, catering, and promotional activity.
System/assetWayback Burgers Advertising Fund, official website, Wayback app, approved Facebook and Instagram presence.
OutputGuest reaches an approved restaurant or ordering channel.
Stage 2 Accept the approved order
ActorRestaurant employee or authorized digital channel.
ActionCapture approved menu selections for dine-in, take-out, call-in, online, catering, kiosk, or delivery.
System/assetFranchisor-designated POS and any approved Delivery Service integration.
OutputTimed order ticket and channel-specific fulfillment requirement.
Stage 3 Prepare the menu item
ActorFranchisee’s trained kitchen team under on-premises supervision.
ActionPrepare, cook, assemble, and package items using prescribed recipes, portions, handling, and food-safety procedures.
System/assetApproved ingredients, grills, fryers, refrigeration, smallwares, uniforms, and Operations Manual.
OutputCompleted order meeting product and quality specifications.
Stage 4 Complete service or delivery handoff
ActorCounter team, catering team, or authorized delivery provider.
ActionVerify the order, provide dine-in or pickup service, or release it under approved packaging, delivery-area, payment, food-safety, and customer-service rules.
System/assetPOS ticket, packaging, pickup area, or approved Delivery Service.
OutputGuest receives the order; complaints and adjustments remain the franchisee’s responsibility.
Stage 5 Record payment and loyalty activity
ActorRestaurant employee, POS, and Wayback Rewards channel.
ActionRecord sales, taxes, third-party charges, items sold, channel type, and eligible rewards activity.
System/assetPOS, official ordering environment, receipt barcode or account login.
OutputTransaction record available for accounting, marketing programs, and reporting.
Stage 6 Report, reconcile, and submit to oversight
ActorFranchisee management and Wayback Franchising LLC.
ActionSubmit weekly sales, payroll, and inventory records; preserve books; permit inspections, audits, and system data access.
System/assetPOS, franchisor reporting templates, accounting records, surveillance system, and bank debit process.
OutputOperating data, required payments, exception follow-up, and corrective action when standards are missed.

Source: Wayback Burgers FDD (2026), Items 6, 8, and 11, pp. 6–9 and 16–29; Franchise Agreement Sections 7.2–7.17, 11.1–11.7, and 12.2–12.6.

Technology requirement

The FDD does not name the POS vendor. It does require a franchisor-designated POS, ongoing hardware and software upgrades, weekly or more frequent data transmission, possible immediate online access, and integration of authorized third-party delivery reporting. The surveillance system also permits remote retrieval of captured data and images.

Owner role and labor

Who runs the restaurant day to day?

This is not disclosed as an absentee model. The individual majority owner or an approved designated manager must devote full time and best efforts to management, and a trained person must directly supervise the restaurant on premises at all times.

Individual majority owner Completes initial training with one designated manager and may personally satisfy full-time management and peak-hours presence.
Designated manager Needs no equity interest, but must be approved, trained, full time, and present during specified peak hours. Replacements require written approval and training.
Assistant managers Complete ServSafe Manager certification before franchisor training; later managers may be required to complete additional training.
Restaurant employees Perform order intake, preparation, service, cleaning, and guest adjustments. The careers page confirms franchisee control of hiring, firing, discipline, staffing, supervision, and scheduling.
Owner participation

Item 15 permits manager-run operation only through a trained, approved designated manager; the franchisee remains responsible for employment, compliance, records, purchasing, and oversight. The FDD discloses no required employee headcount, shift pattern, wage level, or labor-hour ratio.

Inputs and dependencies

Which suppliers, systems, and outside parties control the unit?

Wayback Franchising LLC controls most inputs through specifications, approved suppliers, required technology, and the Operations Manual. The franchisee buys and uses them; outside providers supply equipment, food, certification, ordering, delivery, and—in the Walmart format—the premises.

Responsibility and control map

The contractual allocation assigns execution, control, and outside dependencies.

Franchisee Executes the restaurant

Selects the proposed site, signs the lease or Walmart Sublease, employs the team, orders approved inputs, maintains assets, handles guests, keeps records, and complies with law.

Discretion centers on personnel and local execution within the approved System.

Franchisor Defines and monitors the System

Approves sites, menu, suppliers, equipment, advertising, websites, delivery, pricing parameters, hours, recipes, standards, and upgrades.

It administers the Wayback Burgers Advertising Fund, inspects and audits, and may access POS and surveillance data.

Third parties Provide controlled dependencies

Approved distributors and equipment suppliers provide most inputs; a specified Delivery Service handles authorized off-premises orders; ServSafe Manager supplies certification.

Walmart is an operating party only under the Walmart Sublease.

Source: Wayback Burgers FDD (2026), Items 8, 11, and 15, pp. 16–19, 21–29, and 35; Franchise Agreement Sections 7, 11, and 12.

The designated equipment package includes refrigeration, grills, fryers, smallwares, seating, POS and office equipment, music, and surveillance. Every source requires written approval; Wayback Franchising LLC may test samples, inspect suppliers, change specifications, or revoke approval. The FDD estimates approved or specified sources at 90% to 95% of annual operating expenses, mostly through third parties, with no purchasing cooperative.

The training and support page describes Business Consultant support, Restaurant Excellence visits, marketing tools, and business reviews. Item 11 is narrower: Wayback Franchising LLC makes materials available, reviews advertising, provides operating advice, approves suppliers, administers the fund, and conducts inspections as it deems advisable.

Decision rights

What does the franchisor control, and what remains with the franchisee?

The franchisee controls employment and local execution, not the operating architecture. Wayback Franchising LLC can revise the System, require or prohibit products, control lawful pricing parameters and channels, mandate upgrades, and inspect operations.

Operating decision Wayback Franchising LLC Franchisee
Menu and product line Approves, requires, changes, or discontinues items and menu format. Sells all authorized items at retail and follows recipes and specifications.
Pricing and promotions May set minimum or maximum prices where lawful and controls loyalty and multi-area pricing. Implements approved prices, coupons, and promotions.
People Approves and trains the designated manager; sets qualification and conduct standards. Hires, fires, schedules, pays, supervises, disciplines, and keeps employment records.
Suppliers and technology Designates or approves sources, specifications, POS, surveillance, delivery integration, and upgrades. Purchases, installs, maintains, secures, and operates the required stack.
Marketing Controls fund programs, official website presence, designated platforms, and approval of local materials. Cooperates with programs and performs local execution using approved materials.
Records and quality Receives reports, accesses data, inspects, audits, and requires corrective action. Records sales, payroll, inventory, health reports, and maintains the premises and service.
Format and territory

How do location rights and the Walmart format change operations?

A standard Franchise Agreement grants an approved location, not an exclusive territory. A Walmart restaurant adds a sublease, landlord standards, fixed reporting, and store-hour dependencies. A Development Area gives a conditional right of first refusal, not protected customer or delivery exclusivity.

Operating path What changes What does not change
Traditional restaurant Franchisee secures the approved site and lease; unit operates from that fixed location. No exclusive territory, unrestricted franchisor order solicitation, and controlled digital channels.
Walmart Sublease Wayback Franchising LLC subleases the premises; Walmart and franchisor specifications, access, hours, insurance, and sales reporting apply. The franchisee still staffs, operates, records, and complies with the Wayback Burgers System.
Development Agreement Developer opens multiple traditional restaurants on a schedule in a non-exclusive Development Area with a conditional right of first refusal. Each restaurant requires a separate, then-current Franchise Agreement and approved site.
Territory limit

Delivery rights are non-exclusive. Wayback Franchising LLC may require an authorized aggregator integrated with the POS, set minimum and maximum delivery areas, receive provider reports, and permit another Wayback Burgers restaurant to deliver to customers near the unit. Internet, telemarketing, and other direct channels require permission.

System footprint

What does Item 20 show about the operating network?

The system remained overwhelmingly franchise-operated. At December 31, 2025, Item 20 reported 183 franchised outlets and one company-owned outlet operated by affiliate Viddl’s LLC as the Test Kitchen, for 184 systemwide outlets.

Systemwide outlets at year-end, 2023–2025

Bars use the 2025 total of 184 outlets and show ownership type.

Franchised Company-owned / affiliate-operated
2023
164 + 1 = 165
2024
179 + 1 = 180
2025
183 + 1 = 184

Interpretation: year-end outlet count rose by 19 from 2023 to 2025, while the company-owned count stayed at one. The network therefore depends primarily on franchisees rather than a parallel company-store base.

Source: Wayback Burgers FDD (2026), Item 20, Table No. 1, p. 48. The one company-owned outlet is identified as the Viddl’s LLC Test Kitchen. Reconciliation: 164 + 1 = 165; 179 + 1 = 180; 183 + 1 = 184.

Buyer verification

Which operating details still require direct verification?

The FDD defines control but not staffing count, named technology vendors, the current supplier list, or unit-level delivery overlap. Those details govern execution.

Technology stack Identify current POS, ordering, loyalty, catering, surveillance, accounting, and delivery vendors; confirm integrations, data access, outages, replacement rights, and upgrades.
Supervision coverage Name the approved designated manager, verify ServSafe Manager and franchisor training, and map trained on-premises coverage for every operating hour and peak period.
Supplier execution Review approved sources, distributor territories, order minimums, substitutions, lead times, local exceptions, rebates, and the effect of revoked approval or vendor change.
Channel overlap Confirm delivery radius, nearby delivery zones, catering ownership, national-account rules, aggregator terms, and any Development Area right of first refusal.
Format-specific obligations For a Walmart Sublease, reconcile Attachment A hours, access rules, sales reporting, insurance, repairs, common areas, and percentage-rent reporting.
Synthesis

What is the Wayback Burgers operating-model takeaway?

The central mechanism is retail food sales from an approved restaurant through in-store and controlled off-premises channels. The franchisee’s critical responsibility is disciplined unit execution under trained supervision; the strongest dependency is Wayback Franchising LLC’s control of products, suppliers, technology, marketing, data, and standards.

Traditional and Walmart paths share the restaurant System; the Walmart Sublease adds landlord hours, access, insurance, and sales reporting. Territory protection is limited, especially for Internet and delivery demand. The largest unresolved question is the current POS, ordering, delivery, and approved-distribution stack at the proposed location.