Operating model
How does a Screenmobile franchise operate after opening?
A Screenmobile Franchised Business is a mobile screen-service operation: local inquiries are scheduled, a Franchise Owner or Field Technician visits the project site, measures and quotes the work, fabricates or repairs many screen products from a service vehicle and trailer, installs the solution, collects payment, and records the job through required operating systems.
Data basis. The legal franchisor is Screenmobile Franchising SPE LLC. This analysis uses the U.S. Franchise Disclosure Document issued April 28, 2026, Items 1, 6, 8, 11, 12, 15, 16, 19 and 20, the Franchise Agreement, and the Operations Manual table of contents. Item 20 reports Territories through December 31, 2025; official pages were checked July 27, 2026.
The FDD describes one mobile format based at an Approved Location, usually a home office or approved commercial space. Public context: the official U.S. franchise site and official consumer site.
Sources: Screenmobile 2026 FDD, Item 1, pp. 5-6; Item 12, pp. 44-46; Item 19, p. 61; Item 20, p. 66.
What does the franchisee sell, and who buys it?
The Franchise Agreement authorizes “Screen Services”: residential and commercial window, patio and door screens, repairs, and related approved services. Homeowners are the primary target, although the consumer site also serves businesses. Required offerings can change; optional offerings need approval; unapproved products or services are prohibited.
Approved offering groups
- Window and door work
- New screens, rescreening, repairs, sliding and swinging screen doors, retractable products and security products.
- Outdoor-living work
- Porch and patio enclosures, enclosure repair, motorized or large-format screens, awnings and related approved products.
- Specialty applications
- Sun-control, pet-resistant, garage, pool-enclosure, weatherization and other approved local offerings.
Demand and sales channels
- Local consumer inquiry
- Phone calls and location-routed quote forms initiate most disclosed customer journeys.
- Territory marketing
- Approved local advertising, the managed local website, brand campaigns and vehicle graphics feed demand.
- Key Accounts
- Screenmobile Franchising SPE LLC may arrange national, regional or key-account work with special pricing, timing and central invoicing terms.
The official product overview lists current categories, while the consumer FAQ says screens are generally custom-made on-site rather than shipped. Availability varies by location and licensing. The Franchisee must confirm approved offerings for the specific Territory before selling.
Sources: Screenmobile 2026 FDD, Item 1, pp. 5-6; Item 16, p. 51; Franchise Agreement §6.3, p. 7; Operations Manual TOC, Production Manual chapters 2-14.
Verified service cycle
How does work move from inquiry to completed job?
The official franchise process supplies the customer-facing sequence; the FDD adds required systems, assets, payment controls and records. Small repairs, custom enclosures and Key Account assignments may vary, but these stages describe the core mobile workflow.
Inquiry and appointment
On-site assessment and estimate
Acceptance and production setup
Fabrication, repair and installation
Quality confirmation
Invoice, payment and reporting
The official process page says the Franchise Owner or Field Technician assesses and estimates, then measures, manufactures and installs accepted work on-site, often completing payment in one visit. The repair page confirms the measure-build-install sequence.
Sources: Screenmobile 2026 FDD, Item 8, pp. 25-30; Item 11, pp. 34-43; Item 16, p. 51; Franchise Agreement §§6.6-6.17 and 8.1-8.9, pp. 8-15.
Who manages the unit, and who performs the field work?
A “Key Person” must supervise the Franchised Business day to day. The individual need not be an Owner, but must complete initial training, work at the business office and have authority over operating decisions. After departure, a replacement must be nominated within 30 days and approved within 90 days.
Because the Key Person may be a non-owner, owner-operated and manager-run structures are possible; the contract does not call the model absentee. An approved, trained person must supervise daily operations, and the Franchisee remains responsible for staffing, compensation, safety, discipline and compliance.
Official pages identify the Franchise Owner and Field Technician as customer-facing production roles. The Operations Manual also covers lead management, sales, staffing, office procedures and field procedures. The FDD sets no headcount, shift plan or technician-to-territory ratio; staffing must be adequate for Brand Standards.
Screen School covers administration, marketing, sales, production and installation. Ongoing support includes a 13-week Fast Start Program, weekly contact, coaches, additional training and meetings. The official support page describes these channels; employment decisions remain with the Franchisee.
Sources: Screenmobile 2026 FDD, Item 11, pp. 34-40; Item 15, p. 51; Franchise Agreement §§6.2 and 6.22, pp. 7 and 10; Operations Manual TOC, chapters 4 and 10-15.
Dependencies
Which suppliers, assets and systems are mandatory?
Screenmobile Franchising SPE LLC can specify, approve or sole-source equipment, technology, inventory, supplies, vehicles, signage and payment systems. The FDD estimates that approved-supplier purchases and leases represent approximately 80% to 100% of ongoing operating purchases, subject to change.
A Franchisee may choose a source only when Screenmobile has not designated or restricted one, and the purchase must meet Brand Standards. Screenmobile may revoke approval, require upgrades, change providers and replace nonconforming inventory or systems.
Sources: Screenmobile 2026 FDD, Item 8, pp. 25-30; Item 11, pp. 40-43; Franchise Agreement §§6.7-6.15 and 8.4, pp. 8-14.
What does the franchisor control, and what remains with the franchisee?
Screenmobile Franchising SPE LLC controls the System, approved offerings, Brand Standards, designated technology, many suppliers, data access, marketing approvals and territorial exceptions. The Franchisee controls the local workforce and executes the customer promise, while remaining responsible for licenses, safety, cybersecurity, records and performance.
Franchisee executes
- Answer inquiries, schedule work and maintain live-voice coverage.
- Estimate, fabricate, repair, install, invoice and follow up.
- Hire, schedule, pay, supervise and discipline employees.
- Maintain vehicles, trailer, inventory, insurance, licenses and data security.
- Keep five years of records and report Gross Revenue.
Franchisor controls or supports
- Develops and changes Brand Standards and required offerings.
- Designates Jobber, accounting, payment and supplier requirements.
- Reviews advertising and manages the Brand Fund, websites and Key Accounts.
- Provides the Franchisee Portal, training and operational support.
- Inspects operations, audits records and assesses compliance.
Third parties supply
- Approved screen materials, equipment and product systems.
- Jobber customer-service production software.
- QuickBooks Online and designated bookkeeping services.
- Payment processing, BuyFin financing and BuyMax purchasing programs.
- Insurance, vehicle wrapping and approved marketing services.
The Franchisee may use a home office or request approved commercial space, choose an available pre-defined Territory, organize local labor and use qualifying non-designated vendors. Those choices remain bounded by the Approved Location, protected Territory, operating hours, approved channels, required promotions and pricing controls.
Sources: Screenmobile 2026 FDD, Items 8, 11, 12, 15 and 16; Franchise Agreement §§6.1-6.25, 8.1-8.9, 10 and 12.
Territory and channels
How protected is a Screenmobile Territory?
A Territory is protected, not exclusive. While the Franchisee complies with the Franchise Agreement, Minimum Performance Requirements and out-of-Territory rules, the franchisor generally will not authorize another Screenmobile Franchised Business inside it. A typical Territory contains approximately 150,000 Households defined by zip codes.
Material exceptions cover alternative distribution, internet and mobile sales, other brands, pre-disclosed operations and Key Accounts. A Franchisee generally may not solicit, advertise, sell or perform Screen Services outside the Territory without written permission; out-of-area requests are usually referred.
Key Account work can override local service rights. If the assigned Franchisee declines, is unavailable or does not qualify, Screenmobile may send an employee, another franchisee, subcontractor or third party into the Territory. The franchisor owns Customer Data and can access required systems and records.
Minimum Performance Requirements are an operating control, not an earnings forecast. Failure can trigger an improvement program; continued failure can permit Territory reduction or termination. Local Marketing also requires monthly proof of qualifying expenditures, while unapproved advertising and outside-Territory solicitation are restricted.
Sources: Screenmobile 2026 FDD, Item 11, pp. 37-40; Item 12, pp. 44-47; Item 16, p. 51; Franchise Agreement §§2.2-2.5, 6.18, 8.7 and 10.
System footprint
What does Item 20 show about the operating network?
Item 20 counts Territories in operation, not necessarily separate physical offices. Each Territory has a separate Franchise Agreement, and one Franchisee may operate multiple contiguous Territories from one Approved Location. Item 20 ended 2025 with 138 franchised Territories and none company-owned; Item 19 separately reports 96 franchisees operating those Territories.
Year-end U.S. Territory count, 2023-2025
Franchised and company-owned Territories at December 31 of each year
The operating Territory count fell from 145 to 134 in 2024, then increased by four net Territories in 2025; the year-end network remained entirely franchised.
Source: Screenmobile 2026 FDD, Item 20, Table 1 and Table 3, pp. 66 and 70. Counts reconcile: 2023 total 145, 2024 total 134, 2025 total 138.
Buyer verification
Which operating details still require deal-specific confirmation?
The FDD does not identify every current material supplier, staffing plan, call-answering configuration or market-specific product requirement. Resolve these points against the Territory data sheet, current Brand Standards, vendor list and local licensing rules.
- Which products and installation categories are required, optional or unavailable in the proposed Territory?
- Which manufacturers, inventory minimums, vehicle specifications and replacement cycles apply on the signing date?
- What are the current Jobber configuration, bookkeeping workflow, payment processor and Call Center status?
- What live-answer hours, office-premises expectations and Key Person duties are stated in the current Brand Standards?
- Which zip codes, Key Accounts, open-Territory permissions and alternative-channel exceptions affect the proposed Territory?
Operating-model synthesis. Screenmobile converts local phone and web inquiries into custom screen projects completed by a Franchise Owner or Field Technician at the customer site. The Franchisee’s central responsibility is coordinating estimates, production, installation, customer service and records. The strongest dependency is franchisor control over Brand Standards, approved offerings, suppliers, Jobber, payments and Customer Data. The zip-code Territory is protected but not exclusive. The largest undisclosed question is the current vendor-and-product configuration for the specific Territory.