How does a QC Kinetix franchise operate after opening?
A QC Kinetix unit is a private-pay regenerative-medicine clinic in which the franchisee manages the non-clinical business, licensed Clinical Personnel make independent medical decisions, and QC Franchise Group LLC controls the approved service menu, brand, marketing channels, suppliers, technology, reporting, training, and operating standards.
Legal franchisor: QC Franchise Group LLC. FDD issued: April 30, 2026. Formats: Standard Model and Express Model. Evidence: FDD Items 1, 6, 8, 11, 12, 15, 16, 19 and 20; Franchise Agreement Sections 3, 8, 10 and 16; Operations Manual table of contents. Item 20 period: 2023-2025. Official pages checked July 30, 2026.
What does the franchisee sell, and who buys it?
QC Kinetix sells approved regenerative-medicine services and limited products through licensed providers to private-pay patients seeking care for musculoskeletal pain, injury, arthritis, tendon or ligament conditions, and reduced mobility.
The 2026 FDD defines the business as non-clinical management and administrative services supporting care by licensed medical providers. The current consumer menu describes PRP, plasma protein concentrate and cellular therapy; the Franchise Agreement allows QC Franchise Group LLC to add, modify or discontinue approved services, orthobiologic products and lasers.
QC Holdings Group LLC owns the QC Kinetix marks; QC Health Group, LLC sells Joint Health and CBD Soreness Cream supplements. A qualified franchisee must check applicable law and sign the Supplement Distribution Agreement. Customer classes are unrestricted, but eligibility, treatment choice and informed consent remain clinical matters.
- Facility
- Typically 1,700-2,500 square feet in Class-A office or medical space.
- Branding
- Full QC Kinetix layout, décor, signage, equipment and operating standards.
- Territory
- Protected DMA-based Territory, but expressly not exclusive.
- Facility
- One or two treatment rooms in an existing healthcare, medical or wellness clinic.
- Branding
- QC Kinetix standards apply to the treatment area; full-site rebranding is not required.
- Territory
- Typically a seven-mile protected radius around the approved location.
The Express Model operates inside an approved existing clinic; it is not a standalone startup format. The Models may differ in authorized services, buildout and equipment, but the FDD does not publish the complete model-specific menu. Verify it in the current Operations Manual and written approvals.
How does work move through a QC Kinetix clinic?
The operating cycle runs from franchisor-controlled demand generation and central call handling to local intake, independent provider assessment, treatment-plan discussion, approved clinical fulfillment, payment, follow-up and system reporting.
Who performs each function?
QC Kinetix separates non-clinical management from clinical judgment: the franchisee or management services organization (MSO) runs business functions; the separately owned professional entity (PC) controls care; QC Franchise Group LLC and designated vendors provide the operating system.
Selects staff, maintains the site and equipment, executes marketing, scheduling and payments, keeps records, funds purchases, and maintains HIPAA- and PCI-compliant infrastructure. In an MSO-PC structure, the Management Services Agreement and Business Associate Agreement allocate non-clinical services and data duties.
The PC employs or retains Clinical Personnel. Its Medical Director or legal supervisor controls licensing, credentials, scope of practice, provider supervision, diagnosis, treatment decisions and clinical compliance.
The franchisor supplies the Operations Manual, training, specifications, vendor lists, marketing creative, software access, inspections and consultation. The Call Center, media suppliers, technology vendors, payment processor and medical-kit supplier perform mandatory functions.
The unit requires direct, day-to-day, full-time supervision by the franchisee or an approved, trained manager for an entity franchisee. The manager need not own equity; the FDD does not support unattended or purely absentee operation.
The Operations Manual identifies an Office Manager/Franchisee, Medical Director, Procedure Specialist, Consultation Coordinator, Medical Assistant/Phlebotomist, Front Desk Representative and Call Center. Item 11 requires role-based training for providers, front desk staff and Patient Care Coordinators. No required headcount, shift pattern or staffing ratio is disclosed.
Which suppliers and systems are mandatory?
The clinic depends on sole-source medical kits, approved products and equipment, designated media and payment vendors, and prescribed technology, accounting, recordkeeping and security systems.
Medical kits: sole-source from the franchisor or designated affiliate for each injection procedure.
Products and equipment: orthobiologic products, lasers, clinical equipment, furnishings, signage and security from approved or designated sources.
Marketing and payments: designated TV, radio and digital suppliers plus the designated credit-card processor.
Core platforms: Salesforce, Practice Fusion, FranConnect, Microsoft 365, e-signature and the Learning Management System.
Financial systems: QuickBooks Online Advanced, the prescribed chart of accounts and a platform such as ProfitKeeper.
Hardware: Windows 11 computer, secure internet, printer/scanner, point-of-sale terminal and required security.
The franchisee pays for hardware, maintenance, upgrades and replacement. The franchisor can direct upgrades, read financial records, view the CRM and franchise email, and access computer information subject to health-information privacy law.
The FDD estimates approved-supplier purchases at about 60% of continuing purchases and leases. Alternate vendors require discretionary written approval and may require franchisee-funded testing. Accounting failures can trigger migration to a designated external firm.
What does the franchisor control, and what remains with the franchisee?
QC Franchise Group LLC controls the System and commercial standards; the franchisee controls local execution, employment, compliance, facility obligations and records; the PC retains independent clinical judgment.
The Standard Model has a protected DMA-based area and the Express Model typically has a seven-mile protected radius, but neither is exclusive. DMA overlap, acquisitions, Multi-Territory Accounts, franchisor-controlled internet activity and alternative channels may operate inside the area without compensation.
What does Item 20 show about the outlet base?
The FDD reports 104 franchised outlets and six company- or affiliate-owned outlets at December 31, 2025, down from 172 franchised and 12 company- or affiliate-owned outlets at December 31, 2023.
The FDD does not explain why each outlet left or whether departures clustered by owner, Model or condition. Obtain current and former franchisee lists, investigate the 2024-2025 contraction, and separate the two Models.
Which operating questions remain for diligence?
The FDD defines the control structure, but unit-level facts require written confirmation for the state, Model, Schedule 3 area, PC structure and current vendor stack.
What is the operating-model conclusion?
The system converts centrally generated demand into private-pay consultations and treatment cycles delivered by licensed Clinical Personnel within prescribed operating standards.
The franchisee coordinates staffing, scheduling, local marketing, payment, facility readiness, supplies, records and compliance without controlling medical judgment. The strongest dependency is the franchisor's control of the approved menu, sole-source medical kits, designated vendors, required software, data access and Operations Manual.
The Standard Model is a dedicated clinic; the Express Model occupies one or two rooms in an approved practice and typically has a seven-mile protected radius. The largest undisclosed question is how current services, staffing, vendor requirements and closure experience differ by Model and state.