How long does it take to open a Kona Ice franchise?
Kona Ice, Inc. estimates two to 12 weeks from signing the Franchise Agreement to opening a new single-KEV business. This is an estimate, not the contractual limit. The Franchise Agreement separately requires public opening within three months of its Effective Date, after required training, insurance, permits, payments, technology setup, and written opening approval are complete.
What must a Kona Ice applicant qualify for?
The current FDD discloses no universal minimum credit score, education requirement, food-service background, or mandatory net-worth threshold. The official FAQ describes $25,000 as recommended liquidity and says prior food-service experience is unnecessary; neither statement guarantees approval. Kona Ice retains award discretion.
Ownership requirements
Application evidence to prepare
Sources: 2026 Kona Ice FDD, Item 15, pages 47–48; Franchise Agreement Sections 2, 3 and 10, pages C-1–C-16; official qualifications FAQ.
What is the verified Kona Ice opening sequence?
The sequence separates inquiry, disclosure, award, mobile setup, training, and written authorization. Territory agreement precedes the award; training and KEV delivery do not authorize opening by themselves.
Submit the interest form
Action: Provide contact details and the preferred-market ZIP code.
Actor: Applicant.
Timing: Initial inquiry; no award or territory right yet.
Blocker: No available or mutually workable territory.
Complete the application and introductory review
Action: Supply requested ownership, financial, experience, and market information.
Actor: Applicant; Kona Ice evaluates suitability.
Timing: Before approval or award.
Blocker: Incomplete, inaccurate, or unacceptable application information.
Receive and review the FDD
Action: Review all 23 Items, exhibits, state addenda, and agreements.
Actor: Franchisor discloses; applicant reviews.
Timing: At least 14 calendar days before signing or paying the franchisor or an affiliate.
Blocker: Missing updates or unresolved agreement terms.
Complete brand and franchisee diligence
Action: Speak with the franchisor and owners; verify training, KEV availability, territory boundaries, and local constraints.
Actor: Applicant.
Timing: Before signing.
Next dependency: Applicant and Kona Ice must agree on the Protected Territory.
Agree on the Protected Territory
Action: Finalize ZIP-code boundaries and place them in Attachment A to the Franchise Agreement.
Actor: Applicant and Kona Ice jointly.
Timing: Before the franchise is purchased.
Blocker: If the parties cannot agree, Kona Ice will not award the franchise.
Form the entity and sign the agreements
Action: Deliver entity records; sign the Franchise Agreement, owner and spouse documents, and ACH authorization. Pay the $15,000 Initial Franchise Fee and, for a new KEV, the $5,000 deposit.
Actor: Franchisee entity, owners, spouses, and franchisor.
Timing: Effective Date starts the three-month opening deadline.
Blocker: Missing signatures or funds.
Secure the KEV and operating prerequisites
Action: Order an approved new or used KEV; arrange storage, insurance, title, registration, permits, inventory, KonaOS, designated POS, internet, and staffing.
Actor: Franchisee, suppliers, insurer, and government authorities.
Timing: Before opening; insurance is required before KEV pickup.
Blocker: Vehicle availability or local approvals.
Complete Roll Brands University
Action: Complete On-Ramp, On-Campus, and Post Grad to Kona Ice’s satisfaction; train launch staff.
Actor: Managing Owner and any required Designated Manager or representative.
Timing: Before opening; Kona Ice controls the schedule and exact duration.
Blocker: Unsatisfactory completion can prevent opening or lead to termination under the agreement.
Submit readiness evidence and obtain written approval
Action: Provide insurance certificates and confirm training, approvals, payments, inventory, KEV readiness, technology, and standards.
Actor: Franchisee submits; Kona Ice grants or withholds written opening approval.
Timing: Open within three months of the Effective Date.
Blocker: Any unmet condition or lack of written approval.
Sequence evidence: 2026 Kona Ice FDD, Items 5, 8, 9, 11, 12 and 15; Franchise Agreement Sections 3, 4, 7, 8, 10, 13 and 14; official “What Happens Next?” process; FTC Franchise Rule.
Does Kona Ice require a site, lease, or buildout?
The standard mobile offer requires no traditional storefront. Most franchisees operate administratively from home, but must secure lawful KEV storage. An optional office needs no Kona Ice approval; the franchisee remains responsible for applicable zoning, building, health, sign, and storage rules.
The Protected Territory is distinct from storage and event locations. Item 12 generally defines it through adjacent ZIP codes and population characteristics, commonly up to 100,000 people. The parties agree on it before purchase and record it in Attachment A. Protection does not eliminate reserved distribution channels or all affiliate competition.
What must be completed at Roll Brands University?
The Managing Owner and any manager or representative Kona Ice requires must finish all three RBU components to the franchisor’s reasonable satisfaction before opening. The FDD estimates 56 instructional hours: 26 classroom and 30 on-the-job. Kona Ice may vary the content and length based on attendee experience and controls the class schedule, which can affect the opening date.
Each bar combines classroom and on-the-job hours disclosed for the same RBU component.
Interpretation: On-Campus carries the largest disclosed hour block, but all three components are mandatory. Source: 2026 Kona Ice FDD, Item 11, training table, pages 38–40. Component totals are arithmetic sums of the disclosed subject hours.
Who is responsible for each opening dependency?
Kona Ice supplies the System, standards, training, and KEV. The franchisee remains responsible for entity formation, local compliance, storage, staffing, insurance, and setup. Authorities, insurers, lenders, vehicle suppliers, and storage providers can still delay readiness.
Responsibility is allocated by the current FDD and Franchise Agreement; assistance does not shift legal responsibility.
Applicant / franchisee
Kona Ice, Inc.
Third parties
Source: 2026 Kona Ice FDD, Items 1, 7, 8 and 11; Franchise Agreement Sections 7, 8, 10, 13 and 14.
Opening authorization checklist
Do resale, additional-equipment, and expansion paths open the same way?
No. The 2026 offer uses one Franchise Agreement for one KEV. Transfers, Additional Equipment, and reserved territories use different documents and prerequisites; they are not one multi-unit development program.
| Path | Governing document | Opening implication | What to verify |
|---|---|---|---|
| New single KEV | Franchise Agreement plus Attachments A–C | Full pre-opening sequence; two-to-12-week estimate and three-month deadline. | Territory, KEV availability, RBU calendar, permits, insurance, written approval. |
| Transfer / resale | Then-current agreement or transfer documents | Transferee must qualify,receive disclosure, complete training, obtain permits, and satisfy transfer conditions; full new-unit assistance may not apply. | Remaining term, vehicle updates, financial records, required licenses, training date, transfer approval. |
| Existing-owner expansion | Separate Franchise Agreement, Additional Equipment Amendment, or Additional Franchise Reservation Agreement | Optional Additional Equipment is unavailable until the original KEV is open, operating, and compliant. A reserved territory is not an opened unit. | Which document applies, territory availability, separate KEV requirement, reservation expiry, equipment approval. |
Sources: 2026 Kona Ice FDD, Items 1, 6, 11 and 17; Franchise Agreement Sections 2, 7, 8 and 16; Additional Equipment Amendment and Additional Franchise Reservation Agreement.
Which deadlines can change or block the opening?
What should be confirmed before signing?
Ask Kona Ice to identify the Effective Date, KEV availability, RBU dates and delivery method, required attendees, insurance specifications, and evidence needed for written approval. Confirm the Protected Territory map and whether home, commissary, or commercial storage is allowed by authorities and private covenants.
Use Item 20 contacts to ask how long KEV delivery, permits, insurance, and training took in comparable markets. Request any updated FDD or state addendum and have qualified advisors reconcile it with the final agreement. The FTC recommends reviewing all 23 FDD Items and speaking with current and former franchisees.