What Are Operating Procedures of Howard Johnson Inn Franchise
Ever wondered how a Howard Johnson Inn franchise operates and what it takes to become a part of this established hospitality brand? Discover the essential steps and investment considerations involved in owning a piece of this well-known hotel chain, and explore our comprehensive Howard Johnson Inn Franchise Business Plan Template to guide your journey.

| # | Operating Procedure | Description |
|---|---|---|
| 1 | Franchise Operations Support | Each franchisee is assigned a dedicated Franchise Operations Director (FOD) who offers ongoing consultation on revenue management, operational efficiency, and guest satisfaction. The FOD conducts regular site visits and business reviews to ensure optimal performance. |
| 2 | Proprietary Technology Tools | Franchisees gain access to a suite of proprietary technology, including a cloud-based Property Management System (PMS) and a revenue management system providing daily pricing recommendations. A reputation management dashboard aggregates guest reviews from major online platforms, aiding in service improvement. |
| 3 | Quality Assurance Program | Wyndham enforces brand standards through a rigorous Quality Assurance (QA) program with regular, unannounced inspections. Hotels are scored on cleanliness, property condition, and staff service, requiring a minimum 85% passing score to remain in good standing. |
| 4 | Performance Improvement | Properties consistently scoring above 95% on QA inspections are eligible for brand awards and recognition. Conversely, those failing to meet standards are placed on a performance improvement plan as outlined in the franchise agreement. |
| 5 | National and Regional Marketing | The franchisor manages multi-million dollar national and regional marketing campaigns, funded by the 2% marketing fee from franchisees. These campaigns heavily utilize digital channels, targeting family and leisure travelers to drive traffic to the brand website and central reservation system. |
| 6 | Local Marketing Support | Franchisees receive a toolkit of customizable local marketing materials, including digital ad templates and social media content, enabling tailored efforts for local demand generators. Regional marketing managers also assist franchisees in developing and executing local marketing plans. |
The financial commitment for a Howard Johnson Inn franchise is substantial, with a low initial investment starting at $333,899 and a high initial investment reaching up to $11,490,271. The initial franchise fee is set at $35,000. Ongoing financial obligations include a royalty fee of 5.00% and a marketing fee of 2%. Required cash on hand ranges from $333,899 to $3,223,619, with a required net worth between $500,000 and $1,000,000. The average annual revenue per unit is reported as $1,397,000, with a median of $64,930. Interestingly, the breakeven time and investment payback are both projected at 12 months.
The number of franchised units has seen a slight decline, from 159 in 2021 to 143 in 2023. Notably, there are no corporate-owned units, indicating a fully franchised system. Analyzing the average Profit and Loss statement, the average annual revenue is $1,397,000, with Cost of Goods Sold (COGS) at $894,000 (64.0% of revenue), resulting in a Gross Profit Margin of $503,000 (36.0%). Operating Expenses are $130,000 (9.3% of revenue), leading to an EBITDA of $289,000 (20.7%).
Delving into average running expenses, Marketing and Advertising constitutes a significant portion at $569,000 annually. Operating Expenses total $94,000, while General and Administrative costs are $130,000. Depreciation and Amortization amount to $76,000, with Miscellaneous Expenses at $13,000, bringing the total average running expenses to $882,000.
Key Takeaways
- Howard Johnson Inn operates as an economy and midscale lodging brand within the Wyndham Hotels franchise system, focusing on value-conscious travelers with a 'retro-cool' aesthetic and ongoing renovations to enhance appeal.
- Revenue is primarily generated through room rentals, with ancillary income from vending and laundry services, significantly boosted by the extensive Wyndham Rewards loyalty program.
- The initial investment for a new Howard Johnson Inn ranges from approximately $6.5 million to $9.8 million, while conversions are considerably less, between $250,000 and $1.5 million, depending on renovation needs.
- Ongoing franchise fees include royalties, marketing, and Wyndham Rewards contributions, totaling approximately 9.5% of gross room revenue, which is competitive within the midscale segment.
- Franchise applicants require a minimum of $500,000 in liquid capital and a $2 million net worth for new builds, with Wyndham evaluating financial stability, business experience, and market feasibility.
- The brand offers robust franchisee support, including comprehensive training, operational consulting, access to proprietary technology, and a strategic sourcing program for cost savings on supplies.
- Wyndham actively markets the Howard Johnson brand through national digital campaigns and provides customizable local marketing toolkits and support to franchisees to drive bookings.
What Is The Howard Johnson Inn Business Model?
What is the core business offering?
The Howard Johnson Inn franchise model is built on offering dependable, family-friendly lodging within the economy and midscale hotel sectors. It leverages the well-established brand heritage, now part of the larger Wyndham Hotels franchise system. The focus is on attracting travelers who are mindful of value, such as families and those on road trips, by ensuring consistent service and amenities.
A key aspect of this model is the ongoing 'retro-cool' design refresh. As of early 2025, over 70% of its approximately 300 U.S. locations have either completed or committed to renovations. This strategic update aims to increase Revenue Per Available Room (RevPAR) by an estimated 5-10% post-renovation. The goal is to appeal to a younger demographic while still catering to its traditional customer base.
How does the brand generate revenue?
The primary source of revenue for a Howard Johnson Inn franchise unit comes from room rentals. Additional income is generated through ancillary services like vending machines, guest laundry facilities, and, for some properties, meeting space rentals. A significant advantage is its integration with the Wyndham Rewards loyalty program, which has over 105 million members as of late 2024. This program is a substantial driver for occupancy rates and repeat business.
According to the 2024 Franchise Disclosure Document (FDD), franchisees pay a percentage of their gross room revenue to the franchisor. These contributions, typically ranging from 5.00% for royalties and 2% for marketing, fund national advertising efforts and the central reservation system. This system is crucial, as it is estimated to deliver about 65% of all bookings for franchise locations.
For those considering this opportunity, understanding the financial commitment is key. The initial investment can range from a low of $333,899 to a high of $11,490,271, with a required cash investment between $333,899 and $3,223,619. The net worth requirement typically falls between $500,000 and $1,000,000. You can learn more about the earning potential by visiting How Much Does a Howard Johnson Inn Franchise Owner Make?
The franchise fee for a new unit is $35,000. In 2023, there were 143 franchised units, with an average annual revenue per unit reported at approximately $1,397,000. The median annual revenue was significantly lower at $64,930, with the lowest recorded at $46,610. Interestingly, the FDD data suggests a breakeven time of 12 months and an investment payback period of also 12 months.
Key Considerations for a Howard Johnson Franchise
- Brand Recognition: Leverage an established brand name with a long history in the hospitality sector.
- Loyalty Program Integration: Benefit from Wyndham Rewards, a large and active loyalty program that drives bookings.
- Renovation Strategy: Factor in the costs and benefits associated with the brand's ongoing design refresh to enhance competitiveness.
- Financial Planning: Carefully review the FDD to understand all initial investment, ongoing fees, and projected revenue potential.
What Is The Total Howard Johnson Franchise Investment?
Understanding the financial commitment is a crucial first step when considering a Howard Johnson franchise opportunity. The investment required can vary significantly depending on whether you're building a new hotel or converting an existing property.
What is the estimated initial investment range?
For a new construction of an 80-room Howard Johnson Inn, the estimated total investment can range from $6,500,000 to $9,800,000 as of June 2025. This broad range encompasses everything from land acquisition and construction costs to furniture, fixtures, and equipment (FF&E), as well as initial operating capital to get the business off the ground. This figure aligns with the higher end of the FDD data, which shows a high initial investment of up to $11,490,271.
On the other hand, converting an existing hotel to the Howard Johnson brand presents a more accessible entry point. The investment for a conversion typically falls between $250,000 and $1,500,000. The exact cost here hinges on the current condition of the property and the necessary renovations to meet brand standards. In 2024, the average cost for a Property Improvement Plan (PIP) for conversions was around $450,000, reflecting the investment needed to align with the brand's aesthetic and operational requirements.
What is the initial Howard Johnson franchise fee?
The initial franchise fee is a one-time payment that grants you the right to operate a Howard Johnson Inn. As of 2025, this fee is set at $500 per room, with a minimum charge of $35,000. This fee covers the initial term of the franchise agreement, which is typically 20 years. For an 80-room hotel, this would mean an initial franchise fee of $40,000, which is paid upon signing the franchise agreement details. This initial fee is consistent with the provided FDD data stating an initial franchise fee of $35,000.
Beyond the initial investment and franchise fee, prospective franchisees must also meet certain financial requirements. The FDD indicates that the required cash can range from $333,899 to $3,223,619, and the net worth requirement typically falls between $500,000 and $1,000,000. This demonstrates the need for a solid financial foundation to pursue a franchise Howard Johnson Inn opportunity.
Key Financial Considerations for a Howard Johnson Franchise
- Initial Investment: New construction can range from $6.5M to $9.8M, while conversions are typically $250K to $1.5M.
- Initial Franchise Fee: $500 per room, with a minimum of $35,000.
- Cash Requirement: Be prepared with $333,899 to $3,223,619 in readily available cash.
- Net Worth: A minimum net worth of $500,000 to $1,000,000 is generally required.
The ongoing financial commitments include royalty fees and marketing contributions. The royalty fee for a new Howard Johnson franchise unit is 5.00% of gross revenue, and the marketing fee is 2% of gross revenue. These fees are standard in hotel franchising and contribute to brand-wide marketing efforts and operational support. Considering these figures, understanding the potential revenue is vital. The FDD data shows an average annual revenue per unit of $1,397,000, with a median of $64,930.
Aspiring entrepreneurs looking to enter the hospitality franchise sector can find detailed steps and requirements in the How to Launch a Howard Johnson Inn Franchise in 7 Steps: Checklist. This resource provides a comprehensive guide for those interested in how to franchise a Howard Johnson hotel.
Is Howard Johnson A Good Franchise To Invest In?
When considering a franchise Howard Johnson Inn opportunity, understanding the ongoing financial commitments is crucial for assessing its viability. The Howard Johnson franchise fees are structured around a percentage of gross room revenue, a common model in hotel franchising. As of early 2025, these include a royalty fee of 5.00%, a marketing and reservation fee of 3.50%, and a Wyndham Rewards program fee of 1.00%. In total, franchisees can anticipate ongoing fees to approximate 9.50% of their gross room revenue. For a hotel generating $1,500,000 in annual room revenue, this would translate to approximately $142,500 paid annually to the franchisor. This figure is competitive within the midscale hospitality franchise segment.
What are the ongoing franchise fees?
The structure of ongoing Howard Johnson Inn franchise fees is designed to be transparent and tied to performance. These recurring payments are calculated as a percentage of gross room revenue. Specifically, these include a royalty fee of 5.00%, a marketing and reservation fee of 3.50%, and a Wyndham Rewards program fee of 1.00%. Consequently, the total ongoing fees for a franchisee typically amount to around 9.50% of their gross room revenue. To illustrate, a hotel with an annual room revenue of $1,500,000 would incur ongoing fees of approximately $142,500 per year. This aligns with industry standards for midscale hospitality franchises.
What are the benefits of a Howard Johnson franchise?
Investing in a Howard Johnson franchise opportunity offers several significant advantages, primarily stemming from its affiliation with Wyndham Hotels & Resorts. This association provides immediate brand recognition and access to Wyndham's extensive global distribution system. Such a connection is invaluable in the competitive hotel franchising landscape, offering robust loyalty program benefits and enhanced negotiating power with Online Travel Agencies (OTAs). This can lead to reduced commission rates, potentially saving franchisees up to 4% compared to independent operators.
Furthermore, franchisees benefit from comprehensive Howard Johnson franchise support. This includes thorough training programs and ongoing operational consulting. Access to proprietary management tools is also provided. The Wyndham franchisee portal, accessible via the Howard Johnson Inn franchise owner login, offers on-demand analytics and marketing resources. Additionally, it connects owners with approved suppliers, which can yield average savings of 10-15% on operational purchases.
Key Considerations for Howard Johnson Franchisees
- Leverage Brand Recognition: The established Howard Johnson brand and its backing by Wyndham Hotels & Resorts offer a significant head start in attracting customers.
- Benefit from Scale: As part of Wyndham, franchisees gain access to a powerful global reservation system and loyalty program, driving occupancy rates.
- Negotiating Power: Wyndham's size allows for better negotiation with OTAs, potentially reducing commission costs.
- Operational Support: Comprehensive training and ongoing consulting are provided to help manage and optimize hotel operations.
- Cost Savings: Access to a network of approved suppliers can lead to considerable savings on essential operational items.
For those interested in the financial aspects, learning about How Much Does a Howard Johnson Inn Franchise Cost? is a vital step in evaluating this franchise Howard Johnson Inn opportunity.
Franchise Application And Approval Procedure
How to apply for a Howard Johnson franchise?
To begin the process of securing a Howard Johnson franchise opportunity, the initial step involves submitting an online inquiry form through the Wyndham development website. This form gathers essential information regarding your financial capacity and preferred location. Following this, you'll have an introductory discussion with a Wyndham franchise development director to delve deeper into the specifics of the Howard Johnson Inn franchise opportunity.
Subsequently, prospective franchisees are required to complete a formal application and present a detailed business plan. This plan should include financial projections and verifiable proof of liquidity. Based on the 2025 Howard Johnson franchise requirements, new build projects necessitate a minimum liquid capital of $500,000 and a net worth of at least $2,000,000.
For a comprehensive understanding of the investment and operational aspects, explore the pros and cons of owning a Howard Johnson Inn franchise.
What is the franchisor's evaluation criteria?
Wyndham evaluates potential franchisees based on several key factors, including their financial stability, relevant business experience, particularly in hospitality or real estate management, and a thorough background check. The franchisor looks for partners who not only have the financial means for the initial investment but also the capability to sustain and enhance the property throughout the 20-year franchise term.
A critical component of the evaluation process is the assessment of the proposed market and site. Wyndham's development team conducts its own market feasibility study, examining local demand drivers, competitor performance, and projected Revenue Per Available Room (RevPAR). As of 2025, target markets for the economy/midscale segment generally exhibit an average occupancy rate exceeding 65%.
| Minimum Liquid Capital Required | $500,000 |
| Minimum Net Worth Required (New Build) | $2,000,000 |
| Franchise Fee (Initial) | $35,000 |
| Royalty Fee | 5.00% of revenue |
| Marketing Fee | 2% of revenue |
Key Application Tips
- Ensure your business plan is comprehensive and clearly outlines your financial projections and operational strategy.
- Be prepared to demonstrate sufficient liquidity to cover initial costs and ongoing operational expenses.
- Highlight any previous experience in the hospitality sector, as this is a significant factor in Wyndham's evaluation.
Understanding the financial commitments is crucial when considering a Howard Johnson franchise. The initial investment can range from $333,899 to $11,490,271, with required cash on hand falling between $333,899 and $3,223,619. The average annual revenue per unit is reported at $1,397,000, with a breakeven time and investment payback often around 12 months.
Site Selection And Development Procedure
What are the site requirements for a new build?
For a new build Howard Johnson franchise, securing the right location is paramount. The franchise typically requires a site spanning approximately 15 to 20 acres. This land allocation is necessary to comfortably accommodate an 80-100 room prototype, ensuring sufficient space for guest rooms, essential services, and potential amenities like a swimming pool. High visibility and easy access are critical factors, with preferred locations situated near major highways, interstates, or prominent arterial roads. This ensures maximum exposure to travelers and convenient access for guests.
To streamline the development process, the franchisor offers several pre-approved prototypical design plans. Utilizing these designs can shave off an estimated 3-4 months from the typical development timeline. These plans are not only optimized for construction efficiency but also for operational flow within the hotel. As of early 2025, the targeted construction cost for these prototypes is generally between $80,000 to $110,000 per key in most US markets.
How does the conversion process work?
Converting an existing hotel into a Howard Johnson Inn involves a thorough Property Improvement Plan (PIP) inspection. A representative from Wyndham Hotels & Resorts, the parent company, will assess the property to identify all mandatory upgrades. These upgrades are essential to bring the hotel up to current brand standards, ensuring consistency in safety, branding, and the overall guest experience. This process is crucial for maintaining the integrity and appeal of the Howard Johnson brand.
The financial outlay and timeline for a conversion project are directly influenced by the findings of the PIP. In 2024, conversion projects typically required between 6 to 9 months to complete. To encourage conversions, Wyndham often provides financial incentives. These can include a reduction in the initial franchise fee or development advance key money, potentially exceeding $150,000 for qualifying projects. These incentives can significantly ease the financial burden of transitioning an existing property.
Key Considerations for Site Selection
- Visibility: Ensure the site is easily seen from major roadways.
- Access: Prioritize locations with simple entry and exit points.
- Land Size: Confirm enough acreage for the prototype and amenities.
- Proximity: Evaluate proximity to demand generators like attractions or business centers.
| New Build Site Requirement | Conversion Timeline (Avg.) | Target Construction Cost (Per Key) |
| 15-20 acres | 6-9 months (2024) | $80,000 - $110,000 (Early 2025) |
Understanding the intricacies of site selection and development is a critical step for anyone considering a Howard Johnson Inn franchise opportunity. Whether embarking on a new build or converting an existing property, careful planning and adherence to brand standards are key to a successful launch. The Howard Johnson franchise model, under Wyndham Hotels & Resorts, provides a structured approach to these crucial early stages of hotel franchising.
Pre-Opening And Training Procedure
What training is required for a new franchisee?
Embarking on the journey of owning a Howard Johnson Inn franchise involves a comprehensive training program designed to equip you with the essential knowledge for success. The franchisor mandates a multi-day strategic training program, covering every facet of the Howard Johnson Inn business model. This in-depth training is conducted either at Wyndham's corporate headquarters or virtually, ensuring accessibility for all new owners and general managers. Key modules include operational procedures, sales strategies, revenue management techniques, and proficiency in the property management system (PMS). This structured approach ensures you understand the brand standards and operational systems.
Furthermore, as a crucial part of the Howard Johnson franchise support, an on-site training initiative is provided. A dedicated opening team will be present at your hotel approximately 7-10 days before the official launch. This hands-on support is vital for ensuring all staff members are fully trained and proficient with brand standards and operating systems. The goal is to achieve a quality assurance audit score of 90% or higher from the outset, setting a strong foundation for your hotel's operations.
What support is provided for procurement?
Securing the right supplies and services at competitive prices is a cornerstone of profitable hotel operations. As a Howard Johnson franchisee, you gain immediate access to Wyndham's Strategic Sourcing program. This powerful procurement network leverages the collective buying power of over 9,000 hotels within the Wyndham portfolio. This consolidated purchasing power translates into significant cost savings for franchisees on essential items like furniture, fixtures, and equipment (FF&E), operating supplies, and various services.
The financial advantages of utilizing this program are substantial. For instance, as of 2025, franchisees participating in the Strategic Sourcing program have reported average savings of around 12% on room amenities and linens. Additionally, savings can reach up to 20% on technology and software licensing when compared to sourcing these items independently. These cost efficiencies directly contribute to improving the hotel's operating margin, making the Howard Johnson franchise opportunity more financially attractive.
Tips for Franchisee Training
- Engage Actively: Participate fully in all training sessions, ask questions, and take thorough notes.
- Network with Peers: Use the training as an opportunity to connect with other new franchisees and share insights.
- Focus on Systems: Pay close attention to the property management system (PMS) training, as it's critical for day-to-day operations.
| Training Area | Key Focus | Delivery Method |
|---|---|---|
| Operations | Brand standards, service protocols, daily management | Corporate HQ or Virtual |
| Sales & Marketing | Revenue generation, customer acquisition, local marketing | Corporate HQ or Virtual |
| Financial Management | Budgeting, P&L analysis, revenue management | Corporate HQ or Virtual |
| On-Site Operations | Staff training, system implementation, pre-opening readiness | On-site by dedicated team |
| Procurement Benefit | Average Savings | Impact |
|---|---|---|
| Room Amenities & Linens | 12% | Reduced operating costs |
| Technology & Software | Up to 20% | Improved efficiency and cost control |
| FF&E and Operating Supplies | Leveraging collective buying power | Lower capital and ongoing expenses |
Understanding the financial commitments is also key to evaluating the Howard Johnson franchise opportunity. Initial investments can range from $333,899 to over $11 million, with a franchise fee of $35,000. The royalty fee is typically 5.00% of revenue, plus a 2% marketing fee. These figures highlight the importance of effective procurement and operational efficiency to maximize profitability.
Ongoing Operations And Support Procedure
What operational support can owners expect?
When you consider the How to Launch a Howard Johnson Inn Franchise in 7 Steps: Checklist, understanding the operational support is crucial. Each Howard Johnson Inn franchisee is paired with a dedicated Franchise Operations Director (FOD). This FOD acts as your primary go-to person, offering ongoing guidance on key areas like revenue management, enhancing operational efficiency, and boosting guest satisfaction. They conduct regular site visits and business reviews to ensure you're on track.
You'll also gain access to a suite of proprietary technology tools through the Howard Johnson Inn franchise owner login. This includes a cloud-based Property Management System (PMS), a revenue management system that provides daily pricing recommendations, and a reputation management dashboard. This dashboard is invaluable as it aggregates guest reviews from all major online platforms, giving you a consolidated view of guest feedback.
How are quality standards maintained?
Maintaining brand standards is paramount in the hospitality franchise sector. Wyndham, the franchisor, enforces these standards through a rigorous Quality Assurance (QA) program. This involves regular, unannounced inspections of each property. Hotels are scored on critical criteria such as cleanliness, overall property condition, and the quality of staff service. To remain in good standing, properties must achieve a minimum passing score of 85%.
Properties that consistently achieve scores above 95% on these QA inspections are recognized with brand awards and accolades. This recognition can significantly enhance guest perception and positively impact online ratings. Conversely, properties that fail to meet the established standards are placed on a performance improvement plan, a key component outlined in the Howard Johnson franchise agreement details.
Key Support Pillars for Franchisees
- Dedicated Franchise Operations Director (FOD): Your primary consultant for revenue, efficiency, and guest satisfaction.
- Proprietary Technology Suite: Access to cloud-based PMS, revenue management tools, and a consolidated reputation dashboard.
- Rigorous Quality Assurance (QA): Regular, unannounced inspections to ensure brand standards are met.
- Performance Improvement Plans: Structured support for properties needing to enhance their operational metrics.
| Support Area | Details |
| Operational Consultation | Provided by dedicated FOD focusing on revenue, efficiency, and guest satisfaction. |
| Technology Access | Cloud-based PMS, revenue management system with daily pricing recommendations, reputation management dashboard. |
| Quality Control | Regular, unannounced QA inspections with a minimum passing score of 85%. |
| Performance Recognition | Awards and recognition for properties scoring over 95% on QA inspections. |
Marketing And Sales Procedure
How does the franchisor market the brand?
The franchisor spearheads extensive national and regional marketing initiatives for the Howard Johnson brand. These campaigns are supported by a 35% marketing fee collected from franchisees. As of 2025, a significant portion of these marketing efforts are channeled into digital avenues. This includes paid search engine marketing, targeted social media advertising, and collaborations with travel influencers. The primary goal is to attract family and leisure travelers.
These strategic marketing endeavors are designed to funnel traffic directly to the brand's official website and its central reservation system. Collectively, these channels are responsible for over 40% of all room nights booked within the broader Wyndham system. This indicates a strong return on investment for the marketing contributions made by franchisees.
What local marketing support is available?
Franchisees receive a comprehensive suite of customizable local marketing materials. This toolkit includes ready-to-use digital ad templates, engaging social media content, and effective email marketing campaign templates. Such resources empower owners to tailor their marketing strategies to resonate with specific local demand drivers, whether they are nearby tourist attractions, community festivals, or significant corporate offices.
Furthermore, the Howard Johnson franchise support structure includes dedicated regional marketing managers. These professionals are available to assist franchisees in the development and execution of their localized marketing plans. They provide valuable, data-driven insights into local market trends and offer guidance on optimizing the property's digital presence across Online Travel Agencies (OTAs) and local search directories. This focus aims to maximize direct bookings.
Tips for Leveraging Marketing Support
- Understand Your Local Market: Utilize the regional marketing managers' insights to identify key local demand generators and tailor your marketing messages accordingly.
- Embrace Digital Tools: Make full use of the provided digital ad templates and social media content. Customize them with local flair to enhance engagement.
- Track Your ROI: Monitor the effectiveness of your local marketing efforts. Compare the cost of campaigns against the revenue generated to ensure profitability.
For those considering various options in the hospitality sector, exploring alternatives can provide a broader perspective. You might find it beneficial to look into What Are Some Alternatives to the Howard Johnson Inn Franchise? to compare different hotel franchising models.
| Franchisor-Managed Marketing Spend (Annual) | $569,000 (Average Marketing and Advertising Expense per Unit) |
| Franchisee Marketing Fee Contribution | 2% of Gross Sales |
| Contribution to Central Reservation System | Accounts for over 40% of all room nights booked |
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