How Does the Re-Bath Franchise Work?

The Franchised Business sells bathroom remodeling services and related products to homeowners and landlords of existing single-family dwellings located in its Protected Territory.

The 2026 FDD defines three project solutions: complete bathroom remodels, tub and shower updates, and aging and accessibility solutions. Products include tubs, liners, shower bases, wall systems, walk-in tubs, vanities, countertops, flooring, lighting, fixtures and accessories. The consumer site presents the same categories through full bathroom remodels, tub and shower updates, and accessible bathroom remodels.

Unless ReBath, LLC gives prior written consent, the franchisee may not advertise, sell or install for new construction or facilities other than existing single-family residences. The showroom supports product display and design; the core sales event is an in-home consultation where the bathroom is measured, configured and quoted.

Source: 2026 Re-Bath FDD, Item 1, pp. 1-2; Item 12, pp. 47-48; Item 16, p. 52. Public service descriptions: Re-Bath consumer website.

The documented workflow is lead generation and intake, in-home design and contracting, product ordering and staging, scheduled installation by franchise employees, then warranty, customer-service and reporting work.

The consumer-facing Re-Bath remodeling process describes consultation, removal/preparation, installation and post-care. The FDD and Manual table of contents add the operating controls behind those customer-facing stages.

Source: 2026 Re-Bath FDD, Items 8 and 11, pp. 24-29 and 31-46; Franchise Agreement §§5.16-5.20 and 9.1-9.5; Manual Table of Contents, Exhibit D. Installation context: official Re-Bath installation process.

The 2026 FDD permits either an owner-led structure or a manager-run structure, but daily operations must be actively managed and customer-facing work must be performed by franchise employees rather than independent contractors.

A Business Entity whose owner runs the unit must designate an Operating Owner with at least 20% ownership. Otherwise, it must employ at least one full-time Manager. The Operating Owner or Manager must complete required training and devote normal business hours to the Franchised Business.

Hiring, firing, compensation, scheduling, supervision and discipline remain franchisee responsibilities. The Franchise Agreement nevertheless requires sufficient trained staff and requires anyone providing products or services, or otherwise interacting with customers, to be an employee of the Franchised Business.

Source: 2026 Re-Bath FDD, Item 15, p. 52; Franchise Agreement §§5.12 and 5.28.

ReBath controls the approved product and supplier universe; the franchisee buys, receives, stores and installs within that framework.

Item 8 requires operating inputs to come from approved or designated suppliers. ReBath, LLC or affiliates are mandatory sources for acrylic and natural-stone wall systems and accessories, bathtub liners, shower bases and walk-in bathtubs. Agile Building Solutions, LLC manufactures or sources products ReBath resells; Home Brands Group, LLC may negotiate other purchasing arrangements.

A franchisee may request another supplier but cannot buy until ReBath approves it; ReBath can later disapprove suppliers or designate a single source. The required warehouse receives, inspects, stores and stages project materials, while the showroom provides the approved product-display and design environment.

Source: 2026 Re-Bath FDD, Item 8, pp. 24-29; Item 11, pp. 31-33; Franchise Agreement §§5.13-5.14 and 11.1.

The technology stack is prescribed, integrated with ordering, sales, training and reporting, and gives ReBath broad access to franchise operating data.

ReBath can change required hardware, software, platforms and vendors and require upgrades. The franchisee maintains the Computer System and compatible hardware. The operational consequence is direct dependency on a prescribed stack rather than an elective back-office configuration.

Source: 2026 Re-Bath FDD, Item 11, pp. 39-42; Item 6, pp. 15-19; Franchise Agreement §§5.20 and 9.1-9.5.

The franchisee operates inside a Protected Territory, but it is not exclusive in the broad legal sense, and ReBath retains substantial control over marketing channels, National Accounts, internet activity and alternative distribution.

A typical Protected Territory contains 750,000 to 1,250,000 people and is defined by counties or ZIP codes. Subject to reserved rights, ReBath generally will not place another Re-Bath premise there or license Mark-branded work at existing single-family residences. The franchisee needs written consent to work outside the territory or use internet, catalog, telemarketing, mobile-showroom, kiosk or other alternative channels.

ReBath controls required Digital Marketing Services and Broadcast Marketing Services under Managed Services, supplies a local microsite, approves marketing plans and controls websites. Under the Media Services Addendum, the franchisee sets its media budget while ReBath places, optimizes and reports approved media. National Accounts such as Lowe’s and The Home Depot can generate work; participation is currently voluntary, but ReBath may make programs mandatory or permit another operator to serve an account inside the Protected Territory.

Source: 2026 Re-Bath FDD, Items 11-12, pp. 33-38 and 47-49; Franchise Agreement §§1.2-1.8, 3.8-3.9 and 10.1-10.8; Media Services Addendum, Exhibit H-1.

The franchisee controls the local employer and day-to-day execution of jobs, while ReBath controls the brand system, approved inputs, required technology, marketing architecture, territory rules and many customer-experience standards.

Source: 2026 Re-Bath FDD, Items 8, 11, 12, 15 and 16; Franchise Agreement §§3.8, 5.12-5.33, 9 and 10.

At December 31, 2025, Item 20 reports 145 U.S. outlets: 142 franchised and 3 company-owned.

The main diligence questions are the staffing, licensing, supplier, data, channel and media requirements that determine the franchisee’s actual operating discretion.

• Confirm the exact Protected Territory population and ZIP/county definition in Exhibit A-2, plus any National Account exceptions that could place other operators inside it.
• Confirm which Digital Marketing Services, Broadcast Marketing Services, contact-center functions and referral programs are mandatory at signing, and who provides Managed Services.
• Obtain the then-current approved-supplier list and identify which products are single-source from ReBath, LLC, Agile Building Solutions, LLC or another designated vendor.
• Review the current Computer System schedule, user licenses, integrations, data-access permissions and planned platform migrations.
• Map the proposed org chart to the Operating Owner or full-time Manager rule, customer-facing employee requirement, trade licensing and installation training obligations.
• Verify which curated offerings are subject to a Pricing Program and which local products or services remain independently priced.