What Are Operating Procedures of 360clean Franchise
Ever wondered how a cleaning franchise like 360clean operates and supports its franchisees? Discover the comprehensive model that empowers entrepreneurs to build a successful business, from initial training to ongoing operational support. Dive into the details of this proven system and explore how you can achieve your business ownership goals with our 360clean Franchise Business Plan Template.
| # | Operating Procedure | Description |
|---|---|---|
| 1 | Client Contract Acquisition | The corporate support center is responsible for securing the vast majority of cleaning contracts, handling lead generation, bidding, and sales closures. Franchisees are also encouraged to generate local leads, which can offer higher profit margins. |
| 2 | Daily Management & Quality Control | Franchise owners focus on managing cleaning crews, scheduling, supply management, and client communication, rather than performing cleaning tasks themselves. This involves utilizing proprietary software for operational oversight and conducting quality assurance checks. |
| 3 | Business Growth & Multi-Unit Ownership | 360clean actively encourages and supports multi-unit franchise ownership for successful operators, offering discounts on subsequent territories. This strategy is a key driver for scaling the business within the franchise system. |
| 4 | Marketing and Brand Development | Primary marketing efforts, including digital marketing and SEO, are managed at the corporate level and funded by a 1% brand fund fee. Franchisees are provided with local marketing toolkits and are encouraged to invest 1-2% of revenue in local outreach initiatives. |
Key Takeaways
- The 360clean franchise model is a B2B commercial cleaning service that distinguishes itself by having the franchisor's support center secure cleaning contracts for franchisees, allowing owners to focus on service delivery and management, which accelerates growth for new owners.
- The total initial investment for a 360clean franchise is estimated to be between $35,800 and $46,500, with a required cash investment of the same range, making it a significantly lower barrier to entry compared to the industry average.
- Franchisees can expect an average annual revenue of $216,747, with a median of $146,039, and a reported breakeven and investment payback period of approximately 12 months, indicating a potentially strong return on investment.
- The initial franchise fee is $15,000, and ongoing fees include a royalty fee of 14% of gross monthly billings and a marketing fee of 1% of gross revenue.
- 360clean offers a comprehensive training program, including 15-20 hours of virtual pre-training and a 5-day intensive session at their headquarters, covering sales, marketing, financial management, and operational procedures.
- Ongoing support is a key aspect of the model, with dedicated Franchise Business Coaches and continued sales support from the corporate office, which secures new cleaning contracts.
- The franchise agreement has a ten-year term with an option for renewal, and territories are typically defined by zip codes with a specified number of qualified businesses.
What Is The 360clean Business Model Structure?
The 360clean franchise model is structured as a business-to-business (B2B) commercial cleaning service. A key aspect of this model is that the franchisor's support center actively secures cleaning contracts on behalf of the franchisee. This allows franchise owners to concentrate on delivering high-quality service and managing their operations, rather than spending significant time on sales and lead generation. This approach is designed to facilitate faster growth, especially for individuals new to franchise ownership or the commercial cleaning sector.
This business opportunity is positioned as a low-cost, home-based venture. As of early 2025, this structure has helped keep the initial investment for over 90% of new franchisees under $75,000. This figure is notably lower than many other franchise opportunities, particularly those requiring brick-and-mortar locations.
The core financial strength of this business model lies in its recurring revenue stream derived from monthly cleaning contracts. Data from 2024 indicates a strong client retention rate for the system, averaging approximately 88%. This consistent client base provides a stable financial foundation for franchisees.
What services does a 360clean franchise offer?
A 360clean franchise primarily offers specialized commercial cleaning and janitorial services with a focus on health and wellness in professional environments. The foundational service package includes routine office cleaning, thorough restroom sanitation, and the maintenance of common areas.
In addition to standard cleaning, franchisees are trained to provide specialty services. As of 2025, these specialty services contribute an estimated 15-20% to the total revenue for established units. These offerings include advanced techniques like electrostatic disinfection using the Jani-Shield® system, comprehensive hard floor care, professional carpet cleaning, and window washing.
The service model places a significant emphasis on a health-focused approach. This involves the use of advanced cleaning tools such as microfiber systems, HEPA-filter vacuums, and hospital-grade disinfectants. This focus on health has become a major selling point, with corporate wellness initiatives in 2024-2025 driving a projected 10% increase in demand for these specialized cleaning protocols.
Tips for Evaluating a Commercial Cleaning Franchise
- Analyze Revenue Streams: Look for franchises with a strong emphasis on recurring revenue, such as monthly service contracts, to ensure predictable income.
- Assess Support Systems: Evaluate the franchisor's support in lead generation and contract acquisition, as this can significantly impact your ramp-up time and operational focus.
- Understand Investment Tiers: Compare the initial investment and ongoing fees against industry averages and your personal financial capacity. The initial investment for a 360clean franchise ranges from $35,800 to $46,500, with a franchise fee of $15,000.
- Review Client Retention: High client retention rates, like the system's average of 88%, are a strong indicator of service quality and business sustainability.
- Consider Service Specialization: Franchises offering specialized services, like advanced disinfection or floor care which can add 15-20% to revenue, may offer greater profit potential.
For those interested in the earning potential within this sector, exploring How Much Does a 360clean Franchise Owner Make? can provide further insights into the financial aspects of franchise ownership.
How Much Does A 360clean Franchise Cost?
What are the 360clean franchise fees breakdown?
- The primary fee for a 360clean franchise is the initial franchise fee, which grants you the license to operate under the brand, access to their systems, and initial training. This is a one-time payment due upon signing the franchise agreement.
- As of June 2025, the standard initial franchise fee is $15,000. However, 360clean offers a 10% discount for qualified military veterans, reducing the fee to $13,500. This discount was utilized by approximately 12% of new franchisees in 2024.
- This fee is part of the total investment and is separate from ongoing royalties. It covers the cost of the initial training program, access to proprietary software, and the initial setup support from the corporate team.
What is the total estimated investment?
- The total initial investment required to start a 360clean franchise is estimated to range from $35,800 to $46,500 as of early 2025. This comprehensive figure includes the franchise fee, initial equipment package, insurance, and working capital for the first few months.
- A breakdown from 2024 data shows that the equipment and supplies package typically costs between $3,500 and $7,500. The recommended working capital, to cover expenses before the business becomes cash-flow positive, is between $5,000 and $15,000.
- Compared to the broader commercial cleaning franchise industry average initial investment of approximately $110,000 in 2025, the 360clean business opportunity presents a significantly lower barrier to entry for aspiring entrepreneurs.
Key Investment Considerations
- The initial investment range of $35,800 to $46,500 is competitive within the cleaning service franchise sector.
- The required cash investment is between $35,800 and $46,500, aligning with the total initial investment.
- Prospective franchisees should also consider the net worth requirement, which ranges from $100,000 to $200,000.
Understanding the financial commitment is crucial when considering a 360clean franchise. The initial franchise fee, set at $15,000, is a substantial part of the upfront cost. This fee is standard, but veterans can benefit from a 10% discount, making the initial franchise fee $13,500. This program reflects a commitment to supporting military veterans entering franchise ownership.
When looking at the total estimated investment, which falls between $35,800 and $46,500, it's important to note what this covers. Beyond the franchise fee, this range includes essential elements like initial equipment, supplies, insurance, and sufficient working capital to ensure smooth operations during the initial phase. For context, the average annual revenue per unit was reported at $216,747 in the latest data, with a median of $146,039. This data can help in assessing the potential return on investment and the time it might take to recoup the initial outlay, which is estimated to be around 12 months for breakeven and investment payback.
For those exploring their options, it's useful to see how this business opportunity compares to others in the market. The lower end of the initial investment for a 360clean franchise, starting at $35,800, makes it an accessible entry point for many aspiring entrepreneurs. This is considerably less than the industry average for commercial cleaning franchises, which can exceed $100,000. This affordability can be a significant factor for individuals looking to start their own business with a manageable financial commitment. For a broader perspective on similar ventures, consider What Are Some Alternatives to the 360clean Franchise?
Is 360clean A Good Franchise To Buy?
Deciding if a franchise is a good fit involves looking at several key areas, including earnings potential, operational support, and franchisee satisfaction. For the 360clean franchise, understanding these elements is crucial for aspiring owners.
What is the 360clean franchise earnings potential?
- The earnings potential for a 360clean franchise is detailed in Item 19 of their Franchise Disclosure Document (FDD), which shows financial performance representations of existing franchisees. This potential is directly tied to the number and size of the cleaning contracts serviced.
- According to the 2024 FDD, the average annual gross revenue for a 360clean franchisee in operation for at least 12 months was $184,721. The top 25% of franchisees reported average gross revenues exceeding $450,000.
- Prospective franchisees should note that profitability depends on managing operating costs, such as labor (typically 45-55% of revenue) and supplies (5-8% of revenue). Strong management can lead to net profit margins in the range of 15-25%, based on 2024 franchisee-reported data.
What do 360clean franchise reviews and testimonials say?
- Reviews and testimonials for the 360clean franchise often praise the franchisor's role in securing initial and ongoing cleaning contracts, which is a significant advantage for new owners. This support is frequently cited as the top reason for choosing this commercial cleaning franchise.
- Based on franchisee satisfaction surveys conducted in 2024, over 85% of owners rated the franchisor's sales and marketing support as 'good' or 'excellent.' Many testimonials highlight the effectiveness of the 360clean franchise training program in preparing them for operations.
- Some critical feedback, common in franchise systems, relates to the desire for more autonomy in local marketing or specific operational procedures. However, overall satisfaction remains high, with the brand reporting a franchisee renewal rate of over 95% for agreements coming up for renewal in 2024.
Understanding the 360clean Business Model
The 360clean franchise model focuses on providing commercial cleaning services. This business opportunity is designed for individuals looking to enter the cleaning service franchise sector. The initial investment for a 360clean franchise typically ranges from $35,800 to $46,500, with a franchise fee of $15,000. Franchisees are required to have a net worth between $100,000 and $200,000.
Key Considerations for Investing
- Contract Acquisition: The franchisor's support in securing contracts is a major draw.
- Financial Performance: Review Item 19 of the FDD to understand earnings potential and cost management.
- Franchisee Support: High ratings for sales and marketing support indicate strong franchisor involvement.
- Operational Costs: Keep a close eye on labor and supply costs to maximize profitability.
For those interested in the financial details, you can find more information on How Much Does a 360clean Franchise Cost?. The franchise agreement itself outlines the operational framework and the franchisor-franchisee relationship. Understanding the royalty fee, which is 14% for a new unit, and the 1% marketing fee is essential for financial planning.
Steps To Opening A 360Clean Franchise Unit
What are the 360clean franchise requirements?
To begin your journey as a 360clean franchisee, understanding the financial and personal requirements is key. As of June 2025, the primary financial benchmarks require a minimum of $20,000 in liquid capital and a minimum net worth of $50,000. This ensures you have the necessary funds for the initial investment and a financial safety net. Beyond the numbers, 360clean values candidates with robust management, communication, and leadership capabilities. While specific cleaning industry experience isn't mandatory, a background in sales, management, or business-to-business services is a strong asset. In fact, about 60% of new franchisees in 2024 came with such experience.
How to become a 360clean franchisee?
The pathway to becoming a 360clean franchisee is structured and transparent. It starts with submitting an initial inquiry form, followed by an introductory call with a franchise development representative to explore the 360clean business opportunity. A crucial step is the review of the Franchise Disclosure Document (FDD). Following this, you'll engage in validation calls with existing franchisees, a step that over 98% of candidates completed in 2024. The process culminates in a 'Discovery Day,' often conducted virtually, leading to application approval and the signing of the franchise agreement. This entire process typically spans 30 to 60 days.
Key Steps in the Franchise Process
- Initial Inquiry and Introductory Call
- Review of the Franchise Disclosure Document (FDD)
- Validation Calls with Existing Franchisees
- Discovery Day (Virtual or In-Person)
- Application Approval and Agreement Signing
When considering investing in a commercial cleaning franchise, understanding the financial commitments is paramount. The initial investment for a 360clean franchise unit ranges from $35,800 to $46,500. This includes an initial franchise fee of $15,000. On an ongoing basis, franchisees are expected to pay a royalty fee of 14% and a marketing fee of 1% of their revenue. The required cash on hand typically falls between $35,800 and $46,500, with a net worth requirement ranging from $100,000 to $200,000. For those interested in scaling their business, understanding the nuances of the franchise model is essential. You can learn more about the specific advantages and disadvantages by reviewing What Are the Pros and Cons of Owning a 360clean Franchise?
| Initial Investment Range | $35,800 - $46,500 |
| Initial Franchise Fee | $15,000 |
| Royalty Fee | 14% |
| Marketing Fee | 1% |
| Net Worth Requirement | $100,000 - $200,000 |
The financial performance of existing units provides valuable insight. The average annual revenue per unit is reported at $216,747, with a median of $146,039. It's noteworthy that the lowest annual revenue reported was $24,999, while the highest reached $938,127. Many franchisees achieve breakeven within 12 months, with a similar timeframe for investment payback. The cost of goods sold (COGS) averages around 90.5% of revenue, contributing to a gross profit margin of approximately 9.5%. Operating expenses represent about 63.5% of revenue, leading to an EBITDA of roughly 9.1%. Understanding these figures is crucial for assessing the 360clean franchise opportunity and its earnings potential.
| Average Annual Revenue | $216,747 |
| Median Annual Revenue | $146,039 |
| Breakeven Time | 12 Months |
| Investment Payback | 12 Months |
| Gross Profit Margin | 9.5% |
Understanding The 360clean Franchise Agreement
When considering a franchise, particularly a commercial cleaning franchise like the 360clean business opportunity, a thorough understanding of the franchise agreement is paramount. This legal document outlines the rights and responsibilities of both the franchisor and the franchisee, forming the bedrock of your franchise ownership.
What is the franchise term length?
- The standard term for a 360clean franchise agreement is ten years. This provides a solid foundation for building your 360clean business opportunity and establishing a strong client base within your exclusive territory.
- Upon the conclusion of the initial ten-year term, franchisees typically have the option to renew the agreement for another ten-year successor term. As of 2025, the renewal fee is set at 10% of the then-current initial franchise fee, which is a competitive rate in the cleaning service franchise sector.
What are the key contract clauses explained?
- A crucial clause for any prospective franchisee exploring investing in a 360clean franchise is the Territory provision. This clause defines your exclusive territory, typically based on zip codes and a specified number of qualified businesses, generally ranging from 3,000 to 5,000 businesses. This exclusivity is key to developing your local market share.
- The agreement also clearly details the ongoing financial commitments. Franchisees are expected to pay a royalty fee, which is 14% of gross monthly billings, and a technology fee. As of 2024, the technology fee was a flat rate of $150 per month. These fees contribute to ongoing brand support, marketing initiatives, and access to proprietary systems for operational efficiency.
Understanding these core components of the franchise agreement is a critical step in evaluating the 360clean franchise model and determining if it aligns with your business goals. It’s always advisable to have legal counsel review the agreement before signing.
Key Considerations Before Signing
- Review the Franchise Disclosure Document (FDD): The FDD provides comprehensive information about the franchisor, fees, obligations, and franchisee performance data. Pay close attention to the financial performance representations.
- Understand all Fees: Beyond the initial franchise fee of $15,000, be aware of ongoing royalties (14%), marketing fees (1%), and any technology or other service fees. Ensure these align with your projected revenue.
- Analyze Territory Definition: Confirm that your exclusive territory is large enough to support your growth objectives and that the business density within it is sufficient.
- Clarify Renewal Rights: Understand the conditions and costs associated with renewing your franchise agreement to ensure long-term business continuity.
| Initial Investment Range | $35,800 - $46,500 |
| Initial Franchise Fee | $15,000 |
| Royalty Fee | 14% of Gross Revenue |
| Marketing Fee | 1% of Gross Revenue |
| Required Cash | $35,800 - $46,500 |
| Franchise Term Length | 10 Years |
| Renewal Term Length | 10 Years |
| Renewal Fee (as of 2025) | 10% of Current Initial Franchise Fee |
| Territory Business Count (typical) | 3,000 - 5,000 Businesses |
For those ready to explore the practical steps involved in launching their own cleaning service franchise, understanding the specifics of the agreement is a crucial first step. You can learn more about the process by reviewing How to Start a 360clean Franchise in 7 Steps: Checklist.
Leveraging The 360clean Training Program
What does initial training cover?
The initial training for the 360clean franchise is designed to be thorough, ensuring you're well-prepared for ownership. It begins with about 15-20 hours of self-paced online modules. This pre-training lays the groundwork for what's to come.
Following the virtual phase, you'll attend a mandatory 5-day intensive training session at the 360clean corporate headquarters in Charleston, South Carolina. As of early 2025, this in-person training covers crucial areas such as sales strategies, effective marketing techniques, sound financial management, operational procedures utilizing the proprietary Jani-Shield® system, and maintaining high customer service standards. This comprehensive approach is key to understanding the 360clean business opportunity.
What ongoing support is provided?
A significant benefit of the 360clean franchise model is the continuous support provided to franchisees. Each owner is assigned a dedicated Franchise Business Coach. You’ll have regular scheduled calls, typically bi-weekly for the first six months and then monthly thereafter. This ongoing guidance is invaluable for navigating the challenges and opportunities of running your commercial cleaning franchise.
Furthermore, the corporate office offers robust ongoing sales support. They actively bid on and secure new cleaning contracts within your designated territory. In 2024, for instance, the corporate sales team was instrumental in generating an average of 4-6 new client appointments per month for each franchisee. This proactive approach helps fuel your business growth and solidifies the 360clean franchise as a strong business opportunity.
| Initial Investment Range | $35,800 - $46,500 |
| Franchise Fee | $15,000 |
| Royalty Fee | 14% of Revenue |
| Marketing Fee | 1% of Revenue |
| Average Annual Revenue per Unit (2022) | $216,747 |
| Median Annual Revenue per Unit (2022) | $146,039 |
| Breakeven Time | 12 Months |
| Investment Payback | 12 Months |
Tips for Maximizing Your Franchise Training
- Engage Actively: Participate fully in all training sessions, both virtual and in-person. Ask questions and seek clarification on any points you find unclear.
- Network with Peers: Connect with fellow franchisees during training. Sharing experiences and insights can be incredibly beneficial.
- Understand the Systems: Pay close attention to the operational procedures, especially the Jani-Shield® system. Mastering these is key to efficient service delivery.
Understanding the financial commitment is crucial when considering a 360clean franchise. The initial investment typically falls between $35,800 and $46,500, with a franchise fee of $15,000. For those looking into the details, you can find more information on How Much Does a 360clean Franchise Cost?. The ongoing royalty fee is 14% of revenue, and there's a 1% marketing fee.
The financial performance data from 2022 shows an average annual revenue per unit of $216,747, with a median of $146,039. Notably, the breakeven time and investment payback are both projected at around 12 months, indicating a potentially efficient path to profitability for a commercial cleaning franchise.
Managing A 360clean Franchise Unit
When considering a 360clean franchise, understanding the day-to-day operations and how contracts are secured is crucial for potential franchisees. The model is designed to provide a robust support system, allowing owners to focus on growth and quality.
How are cleaning contracts secured?
- The primary method for securing cleaning contracts within the 360clean franchise system relies heavily on the corporate support center. This dedicated team manages critical aspects like lead generation, setting appointments, preparing bids, and ultimately closing sales on behalf of franchisees. This centralized approach is a cornerstone of the 360clean business opportunity.
- In 2024, this corporate support was highly effective, securing over 90% of all new contracts for the entire franchise network. While the corporate office handles the bulk of lead acquisition, franchisees are also equipped with training and encouraged to develop their own local leads through networking. This localized effort accounts for the remaining 10% of new business and often presents opportunities for higher profit margins.
What are the daily operations?
- Daily operations for a 360clean franchise owner are centered on management and ensuring top-notch quality, rather than direct cleaning duties. Key responsibilities include overseeing cleaning crews, managing schedules, procuring necessary supplies, and maintaining client relationships through effective communication and quality assurance checks.
- A typical day for an established 360clean franchise owner in 2025 involves leveraging the proprietary software to monitor crew clock-in/out times, addressing client inquiries promptly, and conducting site inspections to maintain service standards. An owner actively managing their business might dedicate approximately 10-15 hours per week to these management tasks, highlighting the flexibility offered by this franchise ownership model.
Tips for Managing Your Franchise Unit
- Prioritize Quality Assurance: Regularly inspect client sites to ensure cleaning standards are consistently met. This builds client trust and reduces potential issues.
- Foster Strong Crew Relationships: Invest time in managing and motivating your cleaning teams. Well-trained and appreciated staff are key to operational success.
- Leverage Technology: Make full use of the proprietary software for scheduling, communication, and performance tracking. Efficiency here directly impacts profitability.
- Stay Engaged Locally: While corporate handles major leads, don't underestimate the power of local networking for securing additional business and building community presence.
| Initial Investment Range: | $35,800 - $46,500 |
| Franchise Fee: | $15,000 |
| Average Annual Revenue per Unit: | $216,747 |
| Breakeven & Investment Payback: | Approximately 12 Months |
For those exploring different avenues within the cleaning industry, it's beneficial to understand the landscape of available opportunities. You can explore What Are Some Alternatives to the 360clean Franchise? to gain a broader perspective on the market.
Growing Your 360clean Business Opportunity
Can you own multiple territories?
Absolutely. The 360clean franchise model is designed to support and encourage multi-unit ownership. This is a key strategy for franchisees looking to scale their investment and increase their earnings potential. As of early 2025, a significant portion, approximately 30% of all 360clean franchisees, have successfully expanded into multiple territories. To facilitate this growth, the franchisor offers incentives, such as a discount of 20-25% on the initial franchise fee for subsequent territory acquisitions, rewarding proven operational success.
What are the marketing strategies?
The 360clean franchise leverages a dual-pronged marketing approach. Corporate-level marketing efforts are central to generating leads system-wide. These initiatives are primarily digital, focusing on search engine optimization (SEO) and telemarketing campaigns. These activities are supported by a brand fund fee, which currently stands at 1% of gross revenue. This ensures consistent brand presence and lead generation across the network.
On the franchisee level, you're equipped with a local marketing toolkit. Franchisees are encouraged to invest an additional 1% to 2% of their revenues into localized marketing efforts. Successful tactics observed among franchisees in 2024 include active participation in local business chambers, engagement in Business-to-Business (B2B) networking groups, and the implementation of targeted digital advertising campaigns, particularly on professional platforms like LinkedIn. This combination of national brand support and local grassroots marketing is crucial for building a strong customer base.
Tips for Multi-Unit Growth
- Focus on Operational Excellence: Before expanding, ensure your initial territory is running efficiently and profitably. This builds a strong foundation for future growth.
- Understand Territory Economics: Analyze the potential of new territories to ensure they align with your expansion goals and can support additional units.
- Leverage Franchisor Support: Utilize the discounts and resources provided by the franchisor for multi-unit development.
| Marketing Fee: | 1% of gross revenue (corporate-driven digital & telemarketing) |
| Recommended Local Marketing Investment: | 1-2% of franchisee revenue |
| Successful Local Strategies: | Chamber of Commerce, B2B Networking, LinkedIn Ads |
For those considering expanding their franchise ownership, understanding the nuances of multi-unit development is key. It's about strategically growing your footprint while maintaining the high standards that define the 360clean brand. To delve deeper into the advantages and potential challenges of this model, consider exploring What Are the Pros and Cons of Owning a 360clean Franchise?